Contact Us

Get in touch with the PolyLogue team

Contact Information

We're here to help with any questions about our AI console service or your subscription.

Email

For general inquiries: office@hypen.ro

For support issues: support@hypen.ro

For billing questions: billing@hypen.ro

Phone

Customer Support: +40 732 445 678

Business Hours: Monday-Friday, 9 AM - 6 PM EET

Address

PolyLogue by Hypen
bvd. Prof. Dimitrie Mangeron nr 65
Iasi, Romania

Frequently Asked Questions

We've developed unique partnerships with AI providers and built an efficient infrastructure that allows us to provide access to multiple AI models at a fraction of the cost of individual subscriptions.

Yes, you can cancel your subscription at any time from your dashboard. You'll continue to have access until the end of your current billing period.

Your subscription includes reasonable usage of all available AI models. While we don't impose strict token limits, we monitor for excessive or abusive usage patterns to ensure service quality for all users.

We provide access to models from OpenAI (GPT-4, GPT-3.5), Anthropic (Claude), Google (Gemini), Mistral AI, Deepseek, Groq, and more. Our model lineup is continuously expanding.

Yes, we take data security seriously. Your conversations are encrypted, and we implement industry-standard security measures. For details, please review our Privacy Policy.